Dec 13
Here are 11 tips to improve your e-mail reputation — and thus your inbox delivery rate:
- Send only relevant content. Send only e-mails that will build a positive reputation with your subscribers. Anything that they will view as irrelevant will hurt your reputation, so stay targeted.
- Don’t send more e-mails than necessary. When subscribers receive too many e-mails from you, they may not unsubscribe, but they will no longer open most of them. Since ISPs such as Yahoo, MSN, Gmail, and AOL can track both open rates and click-through rates, your ISP reputation will suffer — fewer e-mails will be delivered — and your recipient reputation is degraded, fewer e-mails opened.
- Set up feedback loops with major ISPs, such as AOL, Yahoo, MSN, Hotmail, etc. so you can immediately unsubscribe recipients that tag your e-mail as spam — and so they don’t receive another e-mail and hit the spam button again.
- Remove recipients with excessive bounces from your list. If you keep sending to bad e-mail addresses, it hurts your reputation with the ISPs.
- Find ways to woo back subscribers with special offers in the subject lines for those who no longer open or click-through on your e-mails. Opens and click-throughs can be tracked with many e-mail marketing services. Inactive subscribers are much more likely to tag your e-mail as spam than those who regularly open and click-through on your links.
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